FAQs
ABOUT ATELIERS 83
What is Ateliers 83?
Ateliers 83 is the women’s vocational training workshop at GHESKIO in Port-au-Prince. Women learn an artisan skill and earn a living from it. Read their story here.
Who makes the products?
Our products are made by artisans trained at GHESKIO’s Ateliers 83. The women come from camps for internally displaced people and from the communities GHESKIO serves. Learning an artisan skill changes the life of each woman and her family.
Where does my money go?
All proceeds from Ateliers 83 sales go back to GHESKIO to support the Ateliers 83 program. They pay for materials and equipment, instructors, and the artisans themselves. The Haitian Global Health Alliance takes no overhead for processing, so 100% of net sales proceeds support the program.
Is each piece one-of-a-kind?
Every item is handcrafted by artisans who take pride in their work. Each piece goes through quality control, and no two are exactly alike. If you buy more than one of the same item, you may notice slight differences. That is the mark of true handmade craft.
OUR PRODUCTS
What do you sell?
Right now we sell hand-beaded clutches, keychains and other gifts. A new line of bracelets is coming soon, and we plan to add home accessories.
Do you offer gift wrapping?
Yes. Each item can arrive in a styled silk or cloth pouch that makes a lovely gift for any occasion.
How do I care for my beaded clutch or keychain?
Never submerge your item in water, and do not use harsh cleaners on any surface. To clean it, gently rub the spot with a soft cloth and warm water. Cleaners can make colors run or fade and can damage the beads. Items cleaned with anything other than warm water cannot be returned.
ORDERING & SHIPPING
How long does shipping take and what is the cost?
Orders usually arrive 2 to 3 weeks after you place them. Customs, flights and other factors can affect timing. Shipping is calculated at checkout and paid by the customer. The cutoff date for holiday shipping is December 7th, 2026.
Can I pre-order?
Any item can be pre-ordered. Pre-orders arrive 2 to 3 weeks after you place an order. Payment is taken when you place your order.
Are your products sold online only?
No. A growing number of stores carry our products.
RETURNS
What is your return policy?
We accept returns for store credit only, within 14 days of receiving your item. We do not give cash refunds. To return an item, email hello@ateliers83.com and tell us the reason for the return.
If your item arrives damaged, email a photo of the damage and a short description to hello@ateliers83.com. We will issue store credit for the item plus the shipping you paid. We cannot honor damage claims without a photo.
WHOLESALE, CUSTOM & CORPORATE ORDERS
Do you sell wholesale?
Yes. Email hello@ateliers83.com with the subject line “Wholesale.” A representative will reply within three business days.
Do you accept custom or corporate gift orders?
Yes. Custom and corporate orders take 5 to 6 weeks, and the minimum is the purchase of 15 of any item. Tell us clearly what you have in mind, such as a corporate logo, a name, or another customization. Rush orders are available for an additional fee based on the customization and the shipping location.
SUPPORTING THE WOMEN OF ATELIERS 83
Can I support the women without making a purchase?
Absolutely. $400 covers one woman’s pay for a month. You can also give toward supplies, equipment and training costs by donating here: